Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that there may be potential delays due to a high volume of orders or postal service problems are outside of our control

Free Domestic Shipping within Continental US (3-5 business days)

Please note – the above times do not include order processing times (1-2 days, not including weekends and holidays

Expedited shipping (2-day delivery):

$9.99 for orders up to $50, $15.99 for orders over $50.

Orders placed by 2 PM ET ship the same business day

Orders placed after 2 PM ET ship the next business day

Most Expedited orders arrive in 2–3 business days total

International Shipping

We are working on adding International Shipping options for our customers. In the meantime, please email us at sales@trunkinusa.com with your details of what you would like to order and we will provide you with shipping options that may be available at that time.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Trunkin’ USA is not responsible for these charges if they are applied and are your responsibility as the customer. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 business days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition. Return shipping is free if you are exchanging an item, or if the item arrived damaged or defective. For other returns — for example, if the color is not what you expected — the return shipping cost will be deducted from your refund. Please see our Refund policy for full details.

In the event that your order arrives damaged in any way, please email us as soon as possible at sales@trunkinusa.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at sales@trunkinusa.com